Canvas Support

The Faculty Helpdesk provides technical support for UNT faculty and staff for UNT’s Canvas learning management system (LMS) and supported third-party LMS integrated tools. You can reach the helpdesk via phone at (940) 369-7394, email at lms@unt.edu, or using our chat link.

Support Provided

  • Guides and Tips
  • Technical Assistance
  • Course Provisioning and Enrollment
  • Reviewing Course Activity
  • Third-party Integrations

Support Hours

HOURS - Fall and Spring
Monday - Thursday 8:00 a.m. to 5:00 p.m.
5:00 p.m. to 9:00 p.m. (via phone and email)
Friday 8:00 a.m. to 5:00 p.m.
Saturday 11:00 a.m. to 3:00 p.m.
Sunday CLOSED
HOURS - Summer
Monday - Friday 8:00 a.m. to 5:00 p.m.
Saturday 11:00 a.m. to 3:00 p.m.
Sunday CLOSED
After hours, faculty may also contact the UNT Helpdesk (940-565-2324) to report outages with Canvas. 
Resources